The publication reported the objectionable behavior took place on a conference call intended as a role-playing exercise for Schnatter on avoiding racially charged mishaps in the future. “Okay, John, you and your arty encounter a black customer who’s upset how long it took to deliver their pizza. What do you do?”

/rolls a 1 Papa John : "I got a one." DM: "You suggest to the customer that 'his people' need to learn to start tipping."